Consent
I understand that I will be attending as part of a class and that the exercise program will not be specifically designed to my individual needs, although the class instructor will highlight any areas of personal weakness and suggest areas for self-practice. I agree to work at my own level and inform the instructor of any problems prior to and during the session. I have read and understood all the information given to me and completed the registration form in full and consent to take part in a Pilates class/one to one health assessment run by Solihull Physio-Pilates.
I understand and am aware that there exists the possibility of certain dangers when exercising. These can include abnormal blood pressure, fainting, and irregular fast or slow heart rhythm and in extremely rare instances a heart attack, stroke or death. I understand that (a) whilst every care will be taken it is impossible to predict the body’s exact response to exercise and (b) every effort will be made to minimise these risks by evaluation of preliminary information relating to the questionnaire and fitness by observation during exercise.
I agree that the Pilates instructor shall not be liable for injuries I suffer in respect of:
1. Pilates exercises I perform outside a Pilates class or one to one session;
2. Pilates exercises performed otherwise than in accordance with the instruction given by the instructor and/or;
3. Performing Pilates exercises if I am suffering from an injury or ailment of which I have not informed you.
4. Your doctor has, on health grounds, advised you against such exercise.
5. You fail to observe instructions on safety of an exercise or exercise at a higher level than advised.
6. Injury is caused by the negligence of another participant in the class.
7. Misuse of any Equipment (Classes may involve the use of equipment such as TheraBand, small balls or balance pads etc., this is optional and done at your own risk.)
Memberships
- Charged at £12.50 per class
- Your booking secures your space in the same class each week for 4 weeks
- Payments auto-renew and your space in the same class is automatically reserved,
- 14 days notice is required to end your membership or it can be frozen at short notice for up to 3 months but your space will not be reserved.
- Bookings are non-refundable once the block has started, if you are unable to attend a class you may be able to swap to an equivalent class within the same month as availability allows.
- Spaces can not be reserved where there is a break in monthly payment.
- Bookings are not confirmed until payment is received in full.
- We require all clients to have completed a health screening form (PAR-Q) and agreed to the consent above prior to attending our classes. Failure to do so will result in your booking being cancelled until such time it is completed, and no refunds will be given.
- Bookings are on a first come first serve basis. We are only able to guarantee your place in a class where you have block booked and payment has been made in full.
- If you are unable to attend your scheduled class please cancel in the app with 24 hour notice to get a credit for an alternative class to use within 2 months. Unfortunately refunds aren’t available for monthly block booking but class swaps will be possible as availability allows.
- If you no longer wish to continue your membership, please give 14 days notice prior to your next payment.
- For all cancellations it is your responsibility to ensure we have received your notification.
Pay as you go
- Bookings can only be made 1 week prior to each class.
- We require all clients to have completed a health screening form (PAR-Q) and agreed to the consent above prior to attending our classes. Failure to do so will result in your booking being cancelled until such time these are completed, and no refunds will be given.
- Pay as you go classes must be paid for at the time of booking and are refundable with a minimum 24 hour cancellation notice.
- The fee may be transferred to another class (within 8 weeks) as long as the class is cancelled with at least 12 hours notice. Failure to attend a pre-paid pay as you go class or cancellation with less than 24 hours notice will result in you being charged for the class as if you had attended.
- You will only be able to cancel and rebook one class per month.
1:1 Appointments
- 50% deposit is required for all 1:1 appointments at the time of booking, this will be refunded if the cancellation is over 24 hours prior to the appointment start time, the outstanding balance is required at the time of the appointment.
- The outstanding balance can be paid by BACS, cash or cheque.
- If you need to cancel your 1:1 appointment please do so via the app or email admin@solihullphysiopilates.co.uk with as much notice as possible. If the cancellation is on the day please call 07922699017. 50% fee applies for cancellations with less than 24 hours notice.
- For all cancellations it is your responsibility to ensure we have received your notification.